Enhancing online course design in real time using qualitative formative evaluations

Research output: Contribution to conferencePaperpeer-review


Student feedback on courses comes after the course is complete and cannot be used to modify a course in real-time. The feedback obtained does not directly benefit the students providing the feedback. A qualitative research study was conducted to explore if the Critical Incident Questionnaire (CIQ) could be an effective formative evaluative tool to inform online course design and delivery in real-time. This study was conducted across six different fully online graduate-level courses, and the findings show that the CIQ can provide useful and actionable information for course instructors. Three findings emerged: the CIQ can inform course design, it prioritizes the student voice, and the findings reinforce the enduring factors that contribute to effective online course design and delivery.
Original languageAmerican English
StatePublished - Apr 2023
EventAERA Conference - Chicago, United States
Duration: 13 Apr 202316 Apr 2023


ConferenceAERA Conference
Country/TerritoryUnited States


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