Evaluating communication effectiveness in team collaboration

Julie A. Parisi*, Douglas S. Brungart

*Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review

1 Scopus citations

Abstract

Effective team communication is essential for mission success in many complex operational environments. Whereas most previous research has focused primarily on the psychological factors that can cause breakdowns in team communication, this paper introduces a novel procedure designed to systematically evaluate the impact that a degraded communication transmission channel can have on team performance. This procedure measured communication effectiveness in terms of the time necessary for the team to reach a consensus about the proper ordering of unfamiliar images that were viewed in randomized order. Preliminary results indicate that this procedure can identify differences in communication channel quality that would not be detected by traditional evaluation procedures based solely on point-to-point intelligibility.

Original languageEnglish
Pages1569-1572
Number of pages4
StatePublished - 2005
Externally publishedYes
Event9th European Conference on Speech Communication and Technology - Lisbon, Portugal
Duration: 4 Sep 20058 Sep 2005

Conference

Conference9th European Conference on Speech Communication and Technology
Country/TerritoryPortugal
CityLisbon
Period4/09/058/09/05

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