QNOTE: An instrument for measuring the quality of EHR clinical notes

Harry B. Burke*, Albert Hoang, Dorothy Becher, Paul Fontelo, Fang Liu, Mark Stephens, Louis N. Pangaro, Laura L. Sessums, Patrick O'Malley, Nancy S. Baxi, Christopher W. Bunt, Vincent F. Capaldi, Julie M. Chen M., Barbara A. Cooper, David A. Djuric, Joshua A. Hodge, Shawn Kane, Charles Magee, Zizette R. Makary, Renee M. MalloryThomas Miller, Adam Saperstein, Jessica Servey, Ronald W. Gimbel

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

39 Scopus citations


Background and objective: The outpatient clinical note documents the clinician's information collection, problem assessment, and patient management, yet there is currently no validated instrument to measure the quality of the electronic clinical note. This study evaluated the validity of the QNOTE instrument, which assesses 12 elements in the clinical note, for measuring the quality of clinical notes. It also compared its performance with a global instrument that assesses the clinical note as a whole. Materials and methods: Retrospective multicenter blinded study of the clinical notes of 100 outpatients with type 2 diabetes mellitus who had been seen in clinic on at least three occasions. The 300 notes were rated by eight general internal medicine and eight family medicine practicing physicians. The QNOTE instrument scored the quality of the note as the sum of a set of 12 note element scores, and its inter-rater agreement was measured by the intraclass correlation coefficient. The Global instrument scored the note in its entirety, and its inter-rater agreement was measured by the Fleiss k. Results: The overall QNOTE inter-rater agreement was 0.82 (CI 0.80 to 0.84), and its note quality score was 65 (CI 64 to 66). The Global inter-rater agreement was 0.24 (CI 0.19 to 0.29), and its note quality score was 52 (CI 49 to 55). The QNOTE quality scores were consistent, and the overall QNOTE score was significantly higher than the overall Global score (p=0.04). Conclusions: We found the QNOTE to be a valid instrument for evaluating the quality of electronic clinical notes, and its performance was superior to that of the Global instrument.

Original languageEnglish
Pages (from-to)910-916
Number of pages7
JournalJournal of the American Medical Informatics Association
Issue number5
StatePublished - 2014


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